In the highly competitive travel and hospitality sector, success depends on knowing customers and serving their needs. Technological innovations are driving the travel and hospitality industry to move beyond the niche—from early adopters of social, mobile, and cloud to be more information driven and customer-centric. From taking virtual-reality tours of vacation spots and facilities to checking-in with biometric sensors or receiving automatic concierge and house-keeping services, technology has broadened the definition of personalized services, contributing toward an enhanced customer experience.
Aiming to consolidate markets in the US, Middle East, and Asia, Bug Software constantly strives to push the envelope—a silver bullet that provides the complete set of travel and hospitality connectivity. We provide a turnkey solution that annuls the need for travel agencies scope several different vendors. The company’s all-encompassing platform, a cloud-based plug-and-play booking and reservation management solution, seamlessly connects each agency to 100 different vendors, collates hotel room availability and tariffs, flight fares, transportation, and activity offerings, to present to their end customers.